Job Description

Hiring enthusiastic, customer-focused individuals to join our Custodial, Parking and Safety teams for The Big E - September 18-October 4, 2026. These roles are essential to creating a welcoming, safe, and memorable experience for the hundreds of thousands of guests who visit each year. Whether you’re provide making sure the streets are clean, horse shows are running smoothly and safely, or driving our employees in from satellite lots, you’ll play a key role in bringing the Big E to life.

All positions start at $15/hour and require superior customer service skills.

Custodial/Bathroom/Trash Collector Positions

Custodial

• General cleaning throughout the facilities
• Sweeping, mopping, spill clean-up
• Other custodial duties as assigned

Bathroom Attendants

• Monitor the cleanliness and function of facilities
• Maintain a clean public bathroom facility
• Notify management of any maintenance needs and repairs
• Manage traffic flow in and out of the bathrooms
• Other bathroom maintenance duties as assigned

Trash Collectors

• Empty toter trash barrels at regular intervals
• Monitor trash for any overflow
• Other trash and recycling collection and disposal duties as assigned

Position Requirements for Custodial/Bathroom/Trash Positions

• Must be 16 years old by September 1
• Must be able to lift and move a minimum of 25lbs
• Able to perform duties in a variety of weather conditions
• Timely and reliable
• Customer satisfaction-oriented
• Sense of humor and ability to have fun while maintaining a professional atmosphere

Parking Attendants

Parking Attendants play a critical role in the function of the Big E by ensuring that vehicles are moved in and out of parking areas as promptly and safely as possible.

  Position  Responsibilities

• Direct patrons, vendors, concessionaires, staff and volunteers to parking spots
• Direct vehicles to park in such a manner that takes advantage of all spaces
• Review hang tags in employee/vendor parking areas for display in windshields
• Use hand signals and lights to direct patrons into open spots
• Position or remove barricades to prevent parking in certain spots

  Position Requirements

• Must be 18 years old by September 1
• Highschool degree or GED
• Willingness to work outside in variable conditions
• Strong communication skills
• Customer satisfaction-oriented
• Sense of humor and ability to have fun while maintaining a professional atmosphere

Horse Show Safety

Horse Show Safety staff have a high level of awareness of their surroundings in order to keep the public informed of when it is safe to pass through horse crossing areas. The Horse Show Safety staff’s primary role is to open and close gates and keep the public informed of safety precautions. This is a position where quality customer service and attention to safety details is a must.

Position  Responsibilities

• Open and close gates in the Coliseum to allow horse and pedestrian passing
• Inform patrons of safety precautions during horse shows
• Greet visitors with a positive, customer-centered attitude
• Answer general questions from the public

  Requirements

• Must be at least 18 years old by September 1
• Excellent customer service ability
• Comfortable helping the public understand safety precautions
• Ability to sit and stand for extended periods of time
• Experience with horse or other large animal safety preferred

Security Staff

Security Staff for the Big E are responsible for providing secure, safe and friendly environment for all fair patrons, vendors, and staff. Security Staff are the first line of interaction with our guests and initial communications are extremely important. Security Staff are also expected to provide directions, assistance, contact first aid, fire safety or law enforcement when needed. Security Staff safety is of the utmost importance as well. Each shift will have a Sergeant as the primary liaison for Security Staff, who will report to the Captains and the Director of Public Safety and Security. Security Staff will keep their direct supervisor appraised of all personnel and security matters during their shifts.

Position  Responsibilities

• Provide security for the Big E including preparation and execution of a safe and secure environment for staff and visitors.
• Work to identify areas of concern that require attention by the department, examples include but not limited to internal and external security, parking lots, proper lighting, customer service.
• Be available to vendors, be proactive and visible.
• Assure easy access to fairgrounds for all emergency personal responding to fairground needs.
• Relates effectively to others using tact, diplomacy and courtesy to both staff and visitors.
• Respond to any emergency situations in the area and maintain control until an area supervisor arrives.

  Requirements

• Ability to be professional in duties and proper wear of uniform.
• Must be at least 18 years of age and possess a high school diploma or GED.
• Must be able to pass a criminal background check.
• Organized and have the ability to multitask.
• Ability to assist local law enforcement and fire department personnel.
• Ability to lift or move objects weighing 25 lbs.
• Ability to walk, sit and stand for extended periods of time in varied weather conditions.

Shuttle Drivers

Shuttle Drivers are one of the first points of contact with patrons, including other employees. Shuttle Drivers transport patrons to and from parking locations in all weather conditions. Drivers must have a flexible schedule in order to work a variety of shifts - days, nights, and weekends available.

Position  Responsibilities

• Safely drive patrons from parking lots to various drop off location on the fairgrounds
• Assist riders on and off the shuttle vehicles
• Must navigate numerous road hazards (patrons crossing road, police directing traffic, etc.) and varying levels of traffic
• Answer basic questions regarding the fair with a positive, customer-centered attitude

  Position Requirements

• Excellent customer service ability
• Must be at least 25 years old
• Clean driving record
• Strong defensive driving skills
• Minimum five years as a licensed driver
• Ability to sit for extended periods of time

If you enjoy working with people, thrive in a lively environment, and want to be part of a signature New England tradition, we encourage you to apply and join the team at Eastern States Exposition.

When you fill out the application your will be able to select the specific role(s) you'd like to apply to. Resume submission welcome, but not required.

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